Return an item

Not happy with your item?

We try our best, but sometimes our best isn’t enough.. 😢

Feel free to start a return by completing the return form. Make sure you include your order # and the email address used to place your order. This will help us to find your order quicker.

If you:

• Want to return an item that has been already used or is faulty, please get in touch with us first for approval of your return.
• Want to return an item that is unused, and don’t want to complete the return form 🙄 just send it back to the address below (make sure you include your order #, email address and name):

  ULTRASKINS – Ultra X Ltd.
  Unit 22, 30-38 Dock Street
  Leeds
  LS10 1JF
  United Kingdom

Please ensure that your item complies with our Returns policy, otherwise your return may be refused.