We accept PayPal AND all major credit cards. Our card payments are processed by Stripe. You can pay with your PayPal account (PayPal credit is available for U.S. customers only) or use your credit card.
Most UK mainland orders arrive within 3 working days from the date you have received the dispatch confirmation.
International orders usually arrive within 10 to 15 working days from the dispatch date.
Please note due to the logistical issues around the world, delays might occur. Unfortunately, we have no control over the parcels once these have been handed to the post office. We apologise for any inconvenience caused by postage delays.
We have installation tutorials for a variety of devices. These video tutorials will show you best practices and tips. We highly recommend watching the tutorial before attempting to apply the skin.
Visit our How to apply page.
Do you offer a Return Policy?
Yes, we do offer a 14 days Money-Back Guarantee. If you are not 100% sure that you can apply the ULTRA Skin on your device, don’t hesitate to use the Returns form and return us the entire package in an unused and resalable condition for a refund. There will be no refunds for products which have been fully or partially used, or are returned damaged.
How do I cancel my order?
If you wish to cancel your order, please email us as quick as possible at email@example.com along with your details and cancellation request.
Can I cancel my order before delivery?
If you haven’t received a dispatch confirmation email, you can still cancel your order. Once your order has been dispatched, you can no longer cancel it.
How do I return an item and who pays for the return shipping?
To make sure the package will arrive safely, please return it in the same or similar packaging as received. Drop the package to your local Post Office and return it at the return address found on the shipping label. If you can’t find the return address, simply send us an email and we will be happy to help.
The return shipping cost will not be covered by us.
How long it takes for a return to be processed?
We usually process returns in 3 working days since the day we have received them. During peak times, this can take up to 7 working days. Once the return has been processed, the refunded amount will arrive into your account within 2 to 3 working days, but can take up to 10 working days depending on your bank.
Yes, we ship to most countries. If your country is not listed, please contact us.
International shipping methods:
Royal Mail’s International Standard shipping service is a reliable, and affordable delivery service that covers almost all countries.
Please note this service does not provide a tracking service but is still reliable and fast.
International Standard Tracked
Same as the International Standard, but with the option to track your parcel.
My tracking number is not working
Make sure the shipping service you have selected is International Standard Tracked. If you still have issues tracking your parcel, please feel free to contact us.